Shipping Policy for 我的商店
Order Processing
At 我的商店, we begin processing your order within 1-3 business days once your payment has cleared. Please note that processing times might be extended during holidays or peak sales periods.
Shipping Time and Delivery
After your order is processed and fulfilled, please expect delivery within 7 to 12 business days. Actual delivery times may vary due to factors such as destination, customs processing, and carrier capacity. Unforeseeable events like severe weather or public holidays may also cause delays.
Shipping Costs
Shipping fees are calculated based on the details of your shopping cart and are displayed for your review at checkout.
Tracking Your Order
Once your order ships, we will send you tracking information via email. Please allow some time for the carrier’s tracking system to update after the order has been dispatched.
Order Cancellations
You may cancel your order within 12 hours of purchase. To do so, contact us promptly at danielgapef42@gmail.com to request cancellation.
Returns and Refunds
- Returns are accepted within 14 days from the date your parcel is delivered.
- Return shipping costs are the responsibility of the customer unless the received item is defective, damaged, or incorrect.
- Refunds are processed within 5-10 business days after we receive and inspect your returned item.
Need Assistance?
If you have any questions about your shipment or our shipping policy, please contact us at danielgapef42@gmail.com. We are here to help ensure your shopping experience with 我的商店 is smooth and satisfying.